Refund policy
Return and Refund Policy
Print-on-demand products and books
Our printed books, apparel, and print-on-demand merchandise are final sale. Except where required by law, we do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or color preference. Please review product descriptions and size charts carefully before ordering.
Defective, damaged, or incorrect items
If your order arrives defective, damaged, or contains an incorrect item, contact hello@soulpath-publishing.com promptly. Include your order number, a description of the problem, and clear photographs of the item and packaging, if available.
We will review the issue and arrange an appropriate replacement or refund. You will not be charged return shipping for a confirmed defective, damaged, or incorrectly supplied item.
Please contact us before returning anything. If a return is necessary, we will provide the return address and instructions. Do not send items directly to a printing or fulfillment partner without instructions.
Refund processing
Approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund. If it has not appeared after 15 business days, contact hello@soulpath-publishing.com.
Your statutory rights
Nothing in this policy limits rights or remedies provided by applicable consumer protection laws, including cancellation or return rights where they apply.
Contact
For order issues or questions about this policy, email hello@soulpath-publishing.com.